The logo of Window Works Co in Cary, NC, reads "superior craftsmanship since 2007. Window Works Co. Cary, NC USA. You'll love our windows and doors" in white and orange script font
The logo of Window Works Co in Cary, NC, reads "superior craftsmanship since 2007. Window Works Co. Cary, NC USA. You'll love our windows and doors" in white and orange script font
Call Now
Schedule
Schedule Consultation

FAQ

Get clear answers to the most common questions homeowners ask about our service and process.

FAQ

Get clear answers to the most common questions homeowners ask about our service and process.

Our Services

Find Answers About Our Window & Door Services

Three people sit at a kitchen table, smiling and discussing window installation while one person holds a tablet showing a window design. Bright natural light pours through large windows behind them.

Browse through common questions and helpful insights about our window and door products, installation process, pricing, warranties, and more. Whether you’re planning your first consultation or comparing materials, you’ll find the clarity and confidence you need here.

Installation Process

2 +

Topics

Pricing & Financing

2 +

Topics

Product Options & Materials

2 +

Topics

Warranty & Maintenance

1 +

Topics

Our Services

Find Answers About Our Window & Door Services

Three people sit at a kitchen table, smiling and discussing window installation while one person holds a tablet showing a window design. Bright natural light pours through large windows behind them.

Browse through common questions and helpful insights about our window and door products, installation process, pricing, warranties, and more. Whether you’re planning your first consultation or comparing materials, you’ll find the clarity and confidence you need here.

Common Questions

Everything You Need to Know About window works co. Services

Yes, visit our Financing page to learn about the different options available.

Request a quote by visiting our Schedule Consultation page. During your call or in-home consultation visit, we will review your project details and provide you with a quote!

We sell and install windows and doors to homeowners in Apex, Cary, Chapel Hill, Durham, Fuquay-Varina, Garner, Holly Springs, Morrisville, Raleigh & Wake Forest North Carolina. To see a full list, visit our Service Areas page.

 

Our phone number is (919) 820-8380.

Product warranties will vary depending on the manufacturer. We can review warranty details with you when you place your order.

 

We offer a two year labor warranty on items that we have installed.

We offer installation of new and replacement windows and doors. We do not repair damaged windows or doors.
In most cases a glazier can repair broken glass, and you do not need to replace the window or door. The Window Works Co.
does not offer glazing services.

Yes. We are proud to be accredited by the Better Business Bureau (BBB). This accreditation reflects our commitment to ethical business practices, transparency, and customer satisfaction.

Blue and white BBB Accredited Business logo featuring a torch symbol on the left and the words ACCREDITED BUSINESS on the right.

BBB Accreditation means our business meets the Better Business Bureau’s standards for trust, including honest advertising, responsive customer service, and a commitment to resolving customer concerns professionally.

Our showroom and offices are located at 8111 Tryon Woods Dr #205, Cary, NC 27518.

 

The Window Works Co. holds a Limited Residential General Contracting License with the State of North Carolina (License #104536).

This license allows Window Works Co. to oversee construction projects up to a cost of $750,000. in the state of North Carolina.

Windows and Doors are generally custom made. Manufacturers do not typically accept returns on these items.


At Window Works Co. all sales are final. We do not accept returns on windows or doors. Customers should thoroughly review details of their order prior to signing and approving orders.

 

Many customers choose financing to keep their home improvement projects within budget! Visit our Financing page to learn about the different options available.

Other Accepted Payment Methods: We accept all major credit cards, debit cards, cash, and personal checks.


Our Payment Schedule:

  • Deposit: A 50% deposit is due when you place your order.

  • Balance: The remaining balance is due upon completion of your installation.

We offer in-home consultations Monday – Thursday from 10:00am – 6:30pm and on Fridays from 10:00am – 5:00pm.
 
Our showroom in Cary is open Monday – Friday, 8:30 AM – 5:00 pm.
Yes.
 
Currently, our policy is that orders containing windows must include at least 5 windows.
 
Orders containing doors must include at least 3 doors.
 

At the Window Works Co., we only install windows and doors that our customers have purchased directly through us.

Double pane glass is sealed with a spacer bar. Seeing moisture and fog between the glass is a signal that the seal has failed, and that air is trapped between the panes of glass.

 

A glazier is a professional who can repair and replace the glass. In most cases, you do not need to replace the window or door because there is fog or moisture between the panes of glass.  The Window Works Co. does not offer glazing services.

 

No. We will happily provide a quote for the new homeowners once they have purchased the property.

Still Have a Questions?

Contact Us

our Blog

Tips, Trends, and Insights on Windows & Doors

Stay updated with tips, guides, and inspiration from our window and door experts to help you make smart home choices.

View All Posts
Bright, spacious living room with tall windows—what is a clerestory window in a house but just this—wood floors, high ceiling, chandelier, fireplace with modern art above, built-in shelves, and cream curtains. Natural light fills the elegant space.

What Is a Clerestory Window? The Window Expert’s Secret for Natural Light Without Curtains

Front exterior view of a house with a stone facade, large black-framed windows, two black lantern lights, and a covered porch with stone flooring—can you replace front door and sidelights with double doors featuring glass panels?.

Can You Replace a Front Door and Sidelights with Double Doors? Maybe. But Here’s Why Most People Don’t

Sunlight streams through an open window with white frames, casting warm, glowing rays into a softly lit room. The best window replacements for natural light enhance the bright, peaceful morning view just beyond the gently blurred glass.

5 Brilliant Window Upgrades to Bring More Natural Light Into Your Home

Simple plans. No surprises.

Flexible financing for your Window & Door project

Three options to choose from:

  • 18 Months No Interest: A great option if you plan to pay off your project in less than a year and a half. Interest is billed during the promotional period but will be waived if the loan is paid in full before the 18-month term expires.
  • 10.99% APR Until Paid in Full
  • 5.99% APR Until Paid in Full
Pre-Qualify Now
Window Works Co.
Free In-Home Measure Appointment

A Beautiful Home Starts
with a Conversation.

Schedule Yours Today.

Choose a date that works, then tell us about your project. Most appointments take about 90 minutes and include a full product walkthrough and written estimate.

Serving the Triangle since 2007
Andersen · ProVia · Therma-Tru
No pressure, no obligation
Step 1 of 4

When Should We Meet?

We schedule in-home appointments Monday through Friday.

Has availability
Step 2 of 4

Your Contact Info

We'll send a confirmation to your email and text. We'll only be in touch if we have questions.

Please enter your first name.
Please enter your last name.
Please enter a valid email.
Please enter a valid phone number.
Service Address

We serve a 30-mile radius from Cary, NC, including:

Apex · Cary · Chapel Hill · Durham · Fuquay-Varina · Garner · Holly Springs · Morrisville · Raleigh · Wake Forest

Please enter a street address.
Address confirmed
Required.
Required.
Required.
It looks like your address may be outside our service area, which is a 30-mile radius from our storefront. You're welcome to submit your request — we'll be in touch if we have any questions about scheduling.
Please select your role.
If you're a renter, please make sure the property owner or manager can be present. Appointments without an authorized decision-maker may need to be rescheduled.
Please let us know how you heard about us.
Step 3 of 4

About Your Project

This helps us come prepared with the right products and samples.

Please select at least one.

For example: adding a window where there wasn't one, converting a window to a door, or structural changes.

Our appointments run about 90 minutes and include a product walkthrough and written estimate. It's most helpful when everyone who needs to review can be there.

Please let us know.
No problem. We'll bring written materials for anyone who can't make it. Keep in mind we can't finalize pricing without everyone who needs to review, so a follow-up may be needed.
Step 4 of 4

Confirm Your Appointment

Everything look right? Hit confirm and we'll take it from there.

By submitting, you agree to receive a confirmation email and text, and consent to be contacted by phone or text if we have any questions. We'll never share your information.

You're on the Calendar!

We'll send a confirmation to your email. We'll only reach out if we have questions.

Questions? Call us at (919) 854-6121

Due to inclement weather, our offices are closed today.

We anticipate reopening tomorrow. Please stay safe, and thank you for your understanding.