Last Updated: December 10, 2025

1. Acceptance of Terms By accessing or using this website (the “Service”), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please discontinue use of the site immediately.

2. Interpretation & Definitions

• Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to The Window Works Company of Raleigh, LLC, located at 8111 Tryon Woods Drive, Suite 205, Cary, NC 27518.

• Service refers to the Website, accessible from windowworksnc.com.

• You/Your/User means any person or entity using the Service.

3. Services Provided The Window Works Company of Raleigh, LLC specializes in window and door replacement and installation services in North Carolina. Users may use this site to request free estimates, submit inquiries regarding products, and view service information.

4. Use of the Service You agree to use the Service lawfully. You must not use this site to transmit offensive, infringing, or harmful content, or to disrupt the site’s normal operations. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

5. Privacy Policy Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and store your data. By using this Service, you acknowledge and consent to these practices.

6. Mobile Messaging Terms (SMS/MMS) By providing your phone number to The Window Works Company of Raleigh, LLC via our online forms, you expressly consent to receive informational and promotional text messages (SMS/MMS) from us regarding your inquiries, estimates, appointment reminders, and orders.

• Opt-In: Consent is obtained when you submit a form requesting an estimate or contact.

• Frequency: Message frequency varies based on your interaction with us (e.g., appointment confirmations vs. promotional offers).

• Fees: Message and data rates may apply depending on your mobile carrier plan.

• Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

• Support: If at any time you forget what keywords are supported, just text “HELP” to the short code for assistance, or contact us directly at 919-854-6121.

• Carrier Liability: Carriers (T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages.

7. Intellectual Property All content on this website—including text, graphics, logos, images, and software—is the property of The Window Works Company of Raleigh, LLC and is protected by United States and international copyright laws.

8. Limitation of Liability To the maximum extent permitted by applicable law, the entire liability of the Company under any provision of these Terms shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service. In no event shall the Company be liable for any special, incidental, indirect, or consequential damages (including loss of profits or data) arising out of or in any way related to the use of or inability to use the Service.

9. “AS IS” and “AS AVAILABLE” Disclaimer The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. The Company expressly disclaims all warranties, whether express, implied, or statutory, regarding the Service.

10. Governing Law The laws of North Carolina, United States, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.

11. United States Legal Compliance You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

12. Changes to Terms We reserve the right to modify these Terms & Conditions at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. Your continued use of the Service after changes are posted constitutes acceptance of those changes.

13. Contact Us If you have any questions about these Terms & Conditions, please contact us:

The Window Works Company of Raleigh, LLC

• Address: 8111 Tryon Woods Drive, Suite 205, Cary, NC 27518
  
• Phone: 919-854-6121
  
• Email: info@windowworksnc.com