FAQ

Get clear answers to the most common questions homeowners ask about our service and process.

FAQ

Get clear answers to the most common questions homeowners ask about our service and process.

Our Services

Find Answers About Our Window & Door Services

Browse through common questions and helpful insights about our window and door products, installation process, pricing, warranties, and more. Whether you’re planning your first consultation or comparing materials, you’ll find the clarity and confidence you need here.

Installation Process

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Topics

Pricing & Financing

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Product Options & Materials

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Warranty & Maintenance

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Topics

Our Services

Find Answers About Our Window & Door Services

Browse through common questions and helpful insights about our window and door products, installation process, pricing, warranties, and more. Whether you’re planning your first consultation or comparing materials, you’ll find the clarity and confidence you need here.

Common Questions

Everything You Need to Know About window works co. Services

Yes, visit our Financing page to learn about the different options available.

Request a quote by visiting our Schedule Consultation page. During your call or in-home consultation visit, we will review your project details and provide you with a quote!

We sell and install windows and doors to homeowners in Apex, Cary, Chapel Hill, Durham, Fuquay-Varina, Garner, Holly Springs, Morrisville, Raleigh & Wake Forest North Carolina. To see a full list, visit our Service Areas page.

 

Our phone number is (919) 820-8380.

We are open Monday – Friday, 8:30 AM – 5:00 pm.
Product warranties will vary depending on the manufacturer. We can review warranty details with you when you place your order.

 

We offer a two year labor warranty on items that we have installed.

We offer installation of new and replacement windows and doors. We do not repair damaged windows or doors.
In most cases a glazier can repair broken glass, and you do not need to replace the window or door. The Window Works Co.
does not offer glazing services.
No. We will happily provide a quote for the new homeowners once they have purchased the property.

Our showroom and offices are located at 8111 Tryon Woods Dr #205, Cary, NC 27518.

 

The Window Works Co. holds a Limited Residential General Contracting License with the State of North Carolina (License #104536).

This license allows Window Works Co. to oversee construction projects up to a cost of $750,000. in the state of North Carolina.

Windows and Doors are generally custom made. Manufacturers do not typically accept returns on these items.


At Window Works Co. all sales are final. We do not accept returns on windows or doors. Customers should thoroughly review details of their order prior to signing and approving orders.

 

A 50% deposit on the cost of all materials and installation labor is due at the time you place your order.

 

The balance is due upon completion of your installation or at the time you receive your materials if we are not performing the installation.

 

We accept all major credit cards, debit cards, cash, and personal check.

 

We now offer financing! Visit our Financing page to learn about the different options available.

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Yes.
 
Currently, our policy is that orders containing windows must include at least 5 windows.
 
Orders containing doors must include at least 3 doors.
 

At the Window Works Co., we only install windows and doors that our customers have purchased directly through us.

Double pane glass is sealed with a spacer bar. Seeing moisture and fog between the glass is a signal that the seal has failed, and that air is trapped between the panes of glass.

 

A glazier is a professional who can repair and replace the glass. In most cases, you do not need to replace the window or door because there is fog or moisture between the panes of glass.  The Window Works Co. does not offer glazing services.

Still Have a Questions?

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